What they are saying...
“Dialogue Mapping keeps winning for me the more and more that I use it.... [more]
"Just a quick note to say again that this was one of the best short courses I've attended. [more]
Charles V. Dunton
LaRC Navigation Center
"Dialogue Mapping makes an important, simple point. [more]
Mike Hertel, Director
Southern California Edison
"Thank you for your wonderful workshop at National Defense University. [more]
Faculty & Academic Programs
National Defense University
"Jeff clearly knows his stuff and has a passion for dialogue mapping that is infectious. [more]
Thanks! Jeff, I did dialogue mapping for our unit council meeting in our ER at UPenn. [more]
PhD student in clinical nursing
"Your seminar was extremely helpful to each of us, and I know we'll be discussing it ..." [more]
Dialogue Mapping™ Workshop
The CogNexus Dialogue Mapping™ two-day workshop introduces managers, project leaders, facilitators, and consultants to the skill of Dialogue Mapping™, and a whole new way of helping groups solve problems and move forward. The pre-requisite for this course is one of our approved Issue Mapping Courses, our past Issue Mapping Webinar Series, or a previous Dialogue Mapping™ Workshop.
In this workshop we roll up our sleeves and get down to the “softer” skills of seamlessly facilitating from the place where IBIS, Compendium and facilitation meet. We will spend our time together practicing the hard, productive, and satisfying work of Dialogue Mapping™ which calls for sustained concentration, willingness to make mistakes and learn in public, and a fierce commitment to listening and shared understanding.
The Dialogue Mapping™ Workshop is fast-paced, intellectually challenging, and fun! Past participants report that since taking the workshop they are able to be more creative and powerful in meetings. They can see more clearly the hidden issues that cloud projects and are able to be more effective leaders around highly complex and controversial issues.
Dialogue Mapping™ is a skillful combination of three components.
1) Mastery of the language called IBIS (Issue Based Information System) creates a logical, question-based practice that exposes hidden questions, new perspectives and the logic and rationale of issues and decisions no matter now many stakeholders and issues are involved. IBIS is covered extensively in one of our approved Issue Mapping Courses.
A flip chart from the workshop
(click for larger view)
2) Effective use of the software called Compendium (also covered extensively in one of the approved Issue Mapping Courses); although the art of Dialogue Mapping™ can be conducted with or without a computer, facilitating in IBIS with Compendium allows the Dialogue Mapper to robustly connect and manage many layers of information and conversation.
3) Group facilitation, or (more precisely) facilitation through the medium of a shared display.
Please note that the new prerequisite for this workshop is one of the approved Issue Mapping Courses which teaches IBIS and Compendium. Those who have taken previous Dialogue Mapping™ Workshops may also attend.
Why Dialogue Mapping™?
At its core, Dialogue Mapping™ is a method of facilitation. But unlike traditional facilitation tools, Dialogue Mapping™ addresses the actual, non-linear process of solving big problems, rather than the linear problem solving reality that traditional facilitation tools reflect.
Dialogue Mapping™ has the power to utilize different perspectives to make the best possible decisions; it does not insist on consensus but creates shared understanding and ownership in a more complex problem/solution space.
The process of Dialogue Mapping™ includes creating a map of the conversation so that all participants can see the same thing at the same time.
Students improve their ability to pierce through the fog of talk and expose the deep structure of complex issues and difficult conversations.
Students learn a practical facilitation approach.
Students learn the mechanics of creating "traction": real, measurable progress and real decisions.
Students learn about “the dance” of Dialogue Mapping and how to lead the group into a lively interaction with the shared map; they are able to experience why Dialogue Mapping is unique and renders different results than traditional facilitation.
Framework of the Course
The Age of Design
"Mock meeting" - Dialogue Mapping Practice 1
The Listening Cycle
Advanced Question Types
"Mock meeting" - Dialogue Mapping Practice 2
Three Modes of Discourse
"Twelve Angry Men" Practice Exercise
"Mock meeting" - Dialogue Mapping Practice 3
"Mock meeting" - Dialogue Mapping Practice 4
Very interactive - questions are encouraged, new topics are explored together.
Designed for all learning styles.
Modules alternate between theory and practice - theory is always immediately applied in practice.
Fun - there is a sense of play; music during breaks.
Colorful - all theory material is created live on hand-drawn charts which are posted on the walls.
Practical - instructor uses personal experience as practitioner to illustrate points and answer questions.
Popular - graduates rate this workshop 9.2 out of 10, and rate the instructor even higher.
Successful completion of one of the approved Issue Mapping Courses, or previous completion of another CogNexus Dialogue Mapping Workshop.
Students will be asked to create a new "Personal Map" so that they arrive to the workshop "fresh" on IBIS, Compendium and map management.