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	Dedicated to Building Shared Understanding of Wicked Problems

We have to stop meeting like this! (with thanks to Stan Rifkin) Tutorial Slides  How many meetings per lines of code do you think there are? One informal count at a large software development organization found one meeting per line of production code! How many meetings have we all conducted for SEPGs, requirements, presentations, brainstorming, rollout, briefings, "selling," etc.?! There is a better way. For meetings, facilitation, and taking minutes. They are all related-to action that we take collectively when we talk together. Besides, SEPGs and process improvement in general progress by addressing certain key issues, and they have to be addressed in meetings. The techniques demonstrated in this tutorial and practiced by the tutorial participants will accelerate meetings, address the key (often hidden) issues, and reinforce learning from each other. They include a streamlined way of capturing the conversation so that a new member of the group or anyone missing from the meeting can catch up in a few minutes! This is not a touchy-feely method for a group hug, it is a clever technologic method of capturing and sharing conversations in a shorthand that we all understand. If you want to make your meetings more meaningful and less repetitious, if you want to show the whole organization how to streamline group communication, and if you want to bring others up to speed quickly about what happened in a meeting, then this tutorial is for you.

Dialogue Mapping: Solving Wicked Problems by Eugene Eric Kim We've all seen meetings go nowhere. One reason is that humans just don't have enough short-term memory to manage all the details of a complex problem. At a recent workshop, Eugene Kim learned about a technique that could make your meetings, and possibly your software development, more productive... Read the whole article in